WACC Initial Assessment Booking Service

WACC Initial Assessment Booking Service

Wellness and Counselling Centre (WACC) of the Office of Student Affairs (OSA) has been committed to promoting mental wellness on campus and providing professional counselling services to students. To provide timely assistance and facilitate new users' service enrollment, an online Initial Assessment Booking System has been launched.

Who can use the WACC Initial Assessment Booking Service?

All registered full-time undergraduate and postgraduate students who are new users of WACC counselling service.

What will happen during an Initial Assessment Session?

During the initial assessment session, after filling in some information, our counsellor will meet you for about 20 minutes to understand your needs and situation. Immediate advice or assistance will be provided where necessary. Based on your situation, a follow-up counselling session with a suitable counsellor will then be arranged.

Initial Assessment Session hours (By Appointment)

  • Monday & Wednesday: from 2:00p.m. to 4:30p.m. (last booking session at 3:45p.m.)
  • Thursday & Friday: from 9:00a.m. to 12:00p.m. (last booking session at 11:15a.m.)
  • Tuesday: Morning: from 9:00a.m. to 12:00p.m. (last booking session at 11:15a.m.); Afternoon: from 2:00p.m. to 4:30p.m. (last booking session at 3:45p.m.)

(Except Saturday, Sunday and Public Holidays)

How to make an appointment?

If you have an urgent need to see a counsellor, you may visit WACC in person during office hours. The Duty Counsellor will assess your needs and make appropriate arrangements with you.

Wellness and Counselling Centre

Address: 2/F, Pommerenke Student Centre, CUHK
Opening hours: Mon – Thu: 8:45a.m. – 1:00p.m.; 2:00p.m. – 5:30p.m.
Fri: 8:45a.m. – 1:00p.m.; 2:00p.m. – 5:45p.m.
Tel: 3943 7208 / 3943 3493
Email: wacc@cuhk.edu.hk

If you need counselling service during non-office hours, you may call the CUHK 24-hour Emotional Support Hotline at 5400 2055 (exclusively for CUHK Full-time Students and Part-time PGDE Students).